Privacy Policy
How we collect, use, and protect your information on candlyconverter.com.
Effective Date: January 26, 2025
Welcome to candlyconverter.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and our PDF to Word converter. We are committed to transparency and to handling your data responsibly. By using our site, you agree to the practices described in this policy. If you do not agree, please do not use our services.
This policy applies to information we collect through our website, email, and any related services. It does not apply to third-party sites or services linked from our site. We recommend that you also read our Cookies Policy and Terms of Use.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services: To operate the PDF to Word converter, process your files, and deliver the converted documents to you.
- Communicate with you: To respond to your inquiries, send you important notices about the service (e.g. security or policy updates), and, if you have opted in, to send marketing or promotional communications. You can opt out of marketing at any time.
- Improve user experience: To analyze how the site is used, fix errors, and develop new features and content.
- Ensure security and prevent abuse: To protect our website and users from fraud, spam, and other misuse; to enforce our Terms of Use; and to comply with applicable laws.
- Legal and compliance: To comply with legal obligations, respond to lawful requests from authorities, and protect our rights and the rights of others.
We do not sell your personal information to third parties. We may share data with service providers (e.g. hosting, analytics) who assist us in operating the site, under contracts that require them to protect your data and use it only for the purposes we specify.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to: access the data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and, where applicable, data portability or withdrawal of consent. To exercise these rights, please contact us at privacy@candlyconverter.com. We will respond within a reasonable time and in accordance with applicable law.
If you are in the European Economic Area (EEA), you have the right to lodge a complaint with a supervisory authority in your country. We process data in the United States; by using our service, you acknowledge that your data may be transferred to and processed in the US, where data protection laws may differ from those in your jurisdiction.
You can also manage cookies through your browser settings as described in our Cookies Policy.
Data Sharing and Protection
We do not sell your personal information. We may share your data only in the following circumstances: (1) with service providers who help us operate the website (e.g. hosting, email, analytics), under strict confidentiality and data protection obligations; (2) when required by law or to respond to lawful requests from public authorities; (3) to protect our rights, your safety, or the safety of others; (4) in connection with a merger, sale, or other transfer of assets, in which case we will require the recipient to honor this Privacy Policy.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS), secure processing environments, and access controls. However, no method of transmission or storage over the Internet is completely secure; we cannot guarantee absolute security.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any linked sites you visit.
