Contact Us - candlyconverter.com

Get in Touch

10 Schuyler Ave, Kearny, NJ 07032, United States

Our team is based in Kearny, New Jersey. For general inquiries, support with the PDF to Word converter, or feedback about our service, email is the fastest way to reach us. We typically respond within one to two business days. For urgent matters, please include "Urgent" in your subject line.

Send a Message

Why Contact Us?

You might want to get in touch for several reasons. We welcome all of the following:

Technical support – If the PDF to Word conversion failed, produced unexpected results, or you encountered an error message, we want to know. Please include details such as file type, approximate file size, and what went wrong so we can help or improve our service.

Feedback and suggestions – We are constantly improving CandlyConverter. If you have ideas for new features, clearer instructions, or a better user experience, we would love to hear from you.

Privacy or security concerns – If you have questions about how we handle your data or protect your files, please reach out. Our Privacy Policy covers the basics, but we are happy to clarify anything.

Business or partnership inquiries – For licensing, white-label solutions, or other business proposals, send us an email with "Partnership" or "Business" in the subject line.

We do not provide support for unrelated third-party software or general computing issues. For questions specifically about our PDF to Word converter and related policies, we are here to help.

Our Location

CandlyConverter operates from Kearny, New Jersey, USA. Our address is 10 Schuyler Ave, Kearny, NJ 07032. We are a US-based company and comply with applicable US laws regarding data protection and consumer rights.

You do not need to visit us in person—our PDF to Word converter works entirely online. All support is provided via email and our website. If you are in the area and have a formal business inquiry, you may request an appointment by email; we cannot accommodate walk-in visits without prior arrangement.

For directions and local information, you can use the Plus Code PVX4+C3 Kearny, New Jersey, USA in mapping applications.

What to Expect When You Contact Us

We aim to answer every message within one to two business days. You can also call us at +1 (201) 555-1234 for general inquiries. During busy periods or holidays, response times may be slightly longer. Please check your spam folder if you do not hear back within a few days—sometimes our replies are filtered. Adding support@candlyconverter.com to your contacts can help ensure our response reaches your inbox.

Before contacting us, you may find the answer in our FAQ page. We have compiled answers to common questions about how the PDF to Word converter works, file size limits, security, and more. If your question is not covered there, do not hesitate to send us an email—we are happy to assist.

Mailing Address (Written Correspondence)

For formal or legal correspondence that must be sent by post, you may write to us at: CandlyConverter, 10 Schuyler Ave, Kearny, NJ 07032, United States. Please allow additional time for postal delivery and response. For most inquiries, email remains the fastest and preferred method of contact.